TERMS AND CONDITIONS

The company was established in Italy in 1980. Ottavio Nuccio Gala UK is the official partner and an exclusive distributor of Ottavio Nuccio Gala. Ottavio Nuccio Gala UK is the company registered in UK under the registration no. 08074909 and our VAT no. 152559600. In particular, we wish to draw your attention to our policies relating to the terms of purchase within Ottavio Nuccio Gala UK. We may modify these terms and conditions from time to time. Please read the terms and conditions and check back often. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

1. ORDERS

  1.1    Orders in person- All the orders need to be placed in person, after arranging an appointment with our Image Advisor.

  1.2   This appointment is absolutely necessary prior to order placement as our suits are made to measure; hence individual’s size and preference are important, which can be discussed well in person.

  1.3    Our Off-the-rack collection is subject to availability.

  1.4    For a rushed request, order needs to be placed minimum 3 weeks in advance and this needs to specified at the time of the order. However the acceptance of the rushed order would only be confirmed after confirmation from the production department

2. PRICE

  2.1    The price of the goods will be notified to you on the day of Appointment, as it varies from size to size and style to style.

  2.2    All prices are in pounds sterling (£) including delivery costs. The prices do NOT include VAT.

  2.3    All prices are subject to change without prior notice.

3. PAYMENT

  3.1    You must place your order after fulfillment of advance payment- 50%.

  3.2    Payment must be in pounds sterling (£). You may choose to pay either in cash or by card.

4. DELIVERY

  4.1    Once the order has been placed, it takes 8 weeks for the suit to be delivered to our Head Office.

  4.2    The order can be completed in less than 8 weeks as well, when requested.*

  4.2    You will then be notified to come and collect it.

  4.5    Off-the-rack collection, if available, takes 2-5 working days to be delivered to our Head Office.

5. OUR LIABILITY TO YOU

  5.1    If we fail to comply with these conditions, we are responsible for the loss or damage you suffer.

  5.2    If there is a problem with the suit fitting, we would get it fixed free of cost, within 1-2 weeks.

  5.3   We shall repair or replace (or reimburse the delivery cost) free of charge if any goods are damaged or lost in the transit. However for any repairs after the occasion, when the product has been used, there would be an extra charge.

6. RETURNS & CANCELLATIONS

  6.1    You have the right to cancel any products that you order up to 24 hours from the time you placed the order.

  6.2   Since we provide personalised product service as all our suits are made to measure, we cannot accept any returns.

  6.3     We understand that the human body is susceptible to change, however the company is not responsible for any changes that you physically may occur during suit production. This includes the losing or gaining of weight. Please notify our tailor of any desires or fitness goals so that we may be able to compensate for them.

It is important to remember that your outfits must be measured and made at the earliest 3-4 Months and at the latest 2 months prior to your wedding date in order to ensure perfect fit / match to your actual body size.
Hence, we can not accept responsibility for alterations in case of extreme body weight loss / weight gain during measurement appointments and fit appointments .

7. FURTHER INFORMATION

  7.1   Ottavio Nuccio Gala UK would not be available, and thus would not be taking or processing any orders, in month of August, during Easter Holidays, 21st & 25th of April and 1st May, during the year.

  7.2  For further information relating to Terms and Conditions, or our product itself, you can contact our Sales and Customer support team on +44 844 800 2052, alternatively you can fax them at: +44 844 8002053 or email at: info@ottavionuccio.co.uk

*Conditions Apply